FAQ

Who can be an investor?
Bi Pi Investments is open to cooperate with everyone. Any individual or corporation from any nation may open an account with us, and we are happy to accept investors from anywhere in the world.
How many accounts can I open with Bi Pi Investments?
Each client can open and manage only one single account. Please observe this rule.
Can I lose my money investing with your company?
No. Your investment, as well as your trust, is our core value. We will make every effort to protect your money and reduce the risk of loss to zero.
What the company is doing with respect to the confidentiality of the personal data provided?
We collect your personal information solely for use inside the company. Under no circumstances will these personal data be disclosed to third parties.
How can I make my first investment?
First of all, you need to register a new account, click the "Make a Deposit" button in the "Financial Operations" section, enter the amount, select the payment system and click the "Confirm" button.

Your deposit will be added after the transaction is confirmed (with at least 3 confirmations). This process can take few minutes or more.
How long will my investments be active and bring me income?
We offer four investment plans each with different durations, which means you'll receive income daily for the number of days your invesment runs. You can use the profit calculator to calculate your daily profit and total returns at the end of the investment.
How much investment can I make in a day or a month?
You can make as many investments as you want. We don't have such restrictions.
Do you charge any fee for providing your investment services?
No, we don't charge any fees. The profit we receive from our overall investments is enough for us. We don't need to charge any fees for transactions, however, payment processors may charge you with receiving fees, and we have no control over that.
Can I get back my initial deposit?
Yes, your initial deposit will be available and withdrawable at the end of the investment period.
When will the first earnings be added to my account?
The first earnings will be added 24 hours after your deposit is received in the system.
Can I make a direct deposit from my account balance?
No, you have to withdraw your funds and reinvest to continue earning.
What payment methods can I use to fund my account?
We operate with cryptocurrencies Bitcoin, Ethereum, Litecoin, Dogecoin, and Bitcoin Cash.
I want to invest in Bi Pi Investments, but I don't have any e-currency account. What should I do?
You can contact us for assistance on how to get cryptocurrency in your region.
What rate do you use to convert Bitcoin/Ethereum/Litecoin/Dogecoin/Bitcoincash in USD?
All transactions are processed based on the actual real cryptocurrency rate at the time of the transaction.
Do you accept deposits from Ethereum contract addresses?
Yes, you can send ETH from the contract address. If your deposit does not show up after confirmation, contact support.
My deposit doesn't appear in the list of active deposits in my account. What should I do?
If you made a payment and it didn't appear in your account after at least 6 confirmations, please contact our support team with the following data: username, transaction ID and time, the amount in USD, and BTC/ETH/LTC/BCH/DOGE.
I haven't received my daily earnings. What should I do now?
You receive earnings for each deposit every 24 hours after investing. Please wait for 24 hours and check your "Financial History". If your profit isn't added, please contact us through the live chat, email or whatsapp and provide details of your deposit.
Is daily profit paid directly to my E-currency account?
No, profits are gathered in your account balance and you can withdraw it anytime.
What is the minimum and maximum withdrawal amount?
The minimum withdrawal amount is $10. There is no maximum limit.
How often can I withdraw funds from my account balance?
You can withdraw money from your account balance at any time and from any device without restrictions. The withdrawal of funds is made instantly for all payment systems.
Do you charge a withdrawal fee?
No, we don't charge any fees. The profit we receive from our overall investments is enough for us. We don't need to charge any fees for transactions, however, payment processors may charge you with receiving fees, and we have no control over that.
How can I withdraw funds?
Log in to your account using your username and password, click the "Withdraw Funds" button in the "Financial Operations" section, select the payment system, enter your amount and click the "Confirm" and "Withdraw" buttons.
After I make a withdrawal request, when will the funds be available in my e-currency?
The system works in automatic mode, which means that you are paid immediately after creating the request. Please remember that sometimes cryptocurrency withdrawals are not displayed in your wallet instantly.
What rate do you use to convert USD in Bitcoin/Ethereum/Litecoin/BitcoinCash/Dogecoin?
All transactions are processed based on the actual real cryptocurrency rate at the time of the transaction.
Can I invest through one payment method and withdraw to another?
No, you can not. You will have to withdraw with the same payment system used for deposit purpose.
How can I change my payment wallets or account number?
You can change your payment wallet or account number from the "Edit Profile" section.
Do you offer an affiliate program?
Yes. We offer our customers an affiliate program with a favorable 10% commission for each referral that invests.
How does the affiliate program work?
The partnership program aims to attract as many clients as possible. Being a partner, you get 10% bonus from each referral that makes a deposit. The more referrals you attract, the more bonuses you will receive.
What is necessary to have an opportunity to earn the partner reward?
To have an opportunity to earn the partner reward, you just need to create a personal account in our program; to have personal investments in the program is not necessary.

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